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Who is Sears Hometown & Outlet Stores, Inc.?

Sears Hometown and Outlet Stores, Inc. (“SHO”) is a national retailer primarily focused on selling home appliances, hardware, tools, and lawn and garden equipment. We operate through two segments - the Sears Hometown, Hardware and Showroom segment (“Hometown”) and the Sears Outlet segment (“Outlet”). Our Hometown stores are designed to provide our customers with in-store and online access to a wide selection of national brands of home appliances, tools, lawn and garden equipment, sporting goods, consumer electronics and household goods, depending on the particular store. Our Outlet stores are designed to provide our customers with in-store and online access to new, one-of-a-kind, out-of-carton, discontinued, obsolete, used, reconditioned, overstocked, scratched and dented products across a broad assortment of merchandise categories, including home appliances, lawn and garden equipment, apparel, mattresses, sporting goods, tools, and consumer electronics at prices that are significantly lower than manufacturers’ suggested retail prices. As of October 27, 2012, we and our dealer stores and franchisees operated 1,237 stores across all 50 states as well as Puerto Rico, Guam and Bermuda.

As an employer of choice, SHO has created an environment where our associates are committed to providing a premium experience to our customers and each other. We drive sales and financial performance by delighting our customers and being good stewards of our brand. We are a people development company and evaluate success through our financial results, and through our associate’s success. This is an exciting time for SHO and we look forward to working with you.


At SHO we value inclusiveness and diversity in all areas of our business – the communities in which we do business, our vendor partners, our Franchisees and Dealers, and our Associates. We attract talented, performance driven individuals who base their decisions and actions on integrity and respect. By raising awareness, recognizing and leveraging the strengths and capabilities of our associates, we enhance our culture and continue the growth and success of SHO. We strive to be all inclusive, transparent and a fair place to work - we promote equality and diversity. We encourage professional development, recognition, mentoring and hiring of a diverse workforce.

SHO is an Equal Employment Opportunity Employer. SHO prohibits discrimination against, or harassment of, any applicant or employee on the basis of race, color, religion, gender, gender identity, sexual orientation, age, national origin, disability, citizenship status, veteran status, marital status, ancestry, pregnancy, ethnicity, genetic information or any other status protected by federal, state, or local law. SHO will provide reasonable accommodations such as a qualified sign language interpreter or other personal assistance to individuals with disabilities who need such an accommodation to fully participate in the application process upon request, consistent with applicable laws.

Management/Leadership Career Opportunities

The core of SHO’s success is our associates. And, associates deserve and demand exceptional leaders to help them achieve that success. At SHO, we believe leaders should be “fostered” internally as well as “cultivated” externally. If you feel you have the exceptional management and leadership qualities and skills to help us be successful, SHO has many opportunities available in our stores as well as our corporate headquarters.

Hourly Associate Opportunities**

Whether you are looking for a seasonal, part-time, or full-time job, we have several exciting opportunities. We are looking for Sales Associates, Sales Leads, Product Processors, and more!

Once on board, our trainers will introduce you to our products, selling techniques, and get you started practicing as soon as possible so you are ready to be on the sales floor and engage customers.

Training and Development

At SHO, we take our commitment to train associates seriously. Our management training program consists of a comprehensive curriculum designed to get you up to speed quickly and set you up for long term success. During training, you will have exposure to all areas of our business – selling, operations, customer service, financials – everything you need to know to deliver a high-quality experience to our customers and associates. And, your training doesn’t end there! SHO is committed to providing continuous development opportunities and career potential throughout your journey with our growing company!

Full-Time Benefits***

  • Competitive Salary
  • Direct Deposit
  • Incentive Plans
  • Bonus Plans
  • Comprehensive Medical, Dental, and Vision Insurance
  • Domestic Partner Benefits
  • Health Care & Dependent Care Spending Accounts
  • Life Insurance
  • Accidental Death Insurance
  • Long Term & Short Term Disability Insurance
  • Paid Time Off
  • Associate Referral Bonus
  • Product Discounts

**Part-Time Benefits may differ from Full-Time Benefits. Please see a Store Manager for offerings for Part-Time Associates.

***Benefit offerings and terms are subject to change. Benefits listed apply to Sears Hometown and Outlet Stores, Inc. Franchisees and Dealers/Owners are separate companies and may offer different benefits and terms.

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